customer says success stories
I became aware of IDESolution's prodcuct DACS (Documentation, Accountability and Communication System) when we contracted for support for our new IT director...
We quickly educated the offices throughout Buffalo County and established a policy that all requests for support
from the IT department would originate with a "helpdesk ticket" in DACS.
We now have good accountability on tasks within county government. DACS is a dynamic, flexible, and powerful tool.